Business 101 Series
Date and Time
Friday Aug 15, 2014
8:00 AM - 10:00 AM EDT
Friday, August 15th
8:00-10:00am
Location
The Chamber Office
2300 Fall Hill Avenue
Suite 240
Fredericksburg, VA 22401
Fees/Admission
$15/session
$150 full year package
Contact Information
Erin Meadows
Send Email
Business 101 Series
Description
Business 101 Seminar Series
The University of Mary Washington and the Fredericksburg Regional Chamber of Commerce are committed to helping the Region’s business community grow and thrive. The UMW Center for Economic Development, the Fredericksburg Regional Chamber of Commerce, and the UMW College of Business are proud to present a year-long seminar series that will go back to the basics. Each seminar will be taught by one of UMW’s expert faculty and will provide attendees with a well-rounded education on the most important business topics. UMW’s College of Business focuses on “engaged learning” and each seminar will follow that philosophy.
Each session is limited to 25 people
August Session
Customer Service 101
Presented by: Lance Gentry, Ph.D.
Are your customers satisfied with your customer service? What are you doing to show your customers you care? How can theories of consumer behavior help you better satisfy your customers?
August 15, 2014
8:00 am – 10:00 am
Chamber Office
2300 Fall Hill Avenue, Suite 240
Fredericksburg, VA 22401
The University of Mary Washington and the Fredericksburg Regional Chamber of Commerce are committed to helping the Region’s business community grow and thrive. The UMW Center for Economic Development, the Fredericksburg Regional Chamber of Commerce, and the UMW College of Business are proud to present a year-long seminar series that will go back to the basics. Each seminar will be taught by one of UMW’s expert faculty and will provide attendees with a well-rounded education on the most important business topics. UMW’s College of Business focuses on “engaged learning” and each seminar will follow that philosophy.
Each session is limited to 25 people
August Session
Customer Service 101
Presented by: Lance Gentry, Ph.D.
Are your customers satisfied with your customer service? What are you doing to show your customers you care? How can theories of consumer behavior help you better satisfy your customers?
August 15, 2014
8:00 am – 10:00 am
Chamber Office
2300 Fall Hill Avenue, Suite 240
Fredericksburg, VA 22401