Product Solutions Coordinator (Engineering Focus)
Matern Staffing is hiring a Product Solutions Coordinator (Engineering Focus) for a manufacturing company in Fredericksburg, VA. This role is a great fit for someone with a technical or engineering background and early experience supporting customers in a fast-paced setting.
As a Product Solutions Coordinator, you’ll play a key role in the quoting process—from initial request to order fulfillment—while collaborating with many departments to ensure accuracy and on-time delivery. You’ll support both internal and external customers by providing expert guidance on spare parts, standalone units, and small system solutions. With a strong understanding of products and how they integrate into larger systems, you'll help customers find the right solutions to keep their operations running smoothly.
This is a direct hire position.
Salary:
- $56,000-$75,000/yr
Benefits:
- More coming soon!
What You’ll Do:
- Manage a high-volume of inbound calls and emails, providing accurate responses and directing inquiries as needed
- Collaborate with Product and Regional Sales Managers to prepare quotations
- Assess customer needs and recommend suitable system solutions
- Prepare proposals for standalone units and system upgrades
- Process orders for spare parts, warranties, and small systems
- Work cross-functionally to ensure accurate and timely order fulfillment
What You’ll Need:
- High School/ GED required; Associate's or Bachelor's degree in engineering
- Technical certifications or specialized training related to the industry (e.g., HVAC, industrial systems, automation)
- Previous experience in a customer-facing technical support role
- Experience in the industries of manufacturing, engineering systems, or automation
- Familiarity with preparing quotations, proposals, and working with product managers and sales teams
- Ability to quickly learn and apply technical concepts to sales processes
- Strong communication skills, both verbal and written, with the ability to explain complex technical concepts to non-technical customers
About our client:
For over 65 years, our client has been a global leader in the design and manufacture of automation systems and engineering solutions for the plastics industry.
About Matern Staffing:
For over 55 years Matern Staffing has built relationships with businesses and job seekers to provide staffing solutions and job opportunities to the areas of Virginia, Maryland, and beyond. We believe that when employees and business partners succeed, families and communities thrive.
Matern Staffing is a V3 (Virginia Values Veterans) Certified Organization.
Matern Staffing is an equal opportunity employer.
